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What would you do competition

I’ve been speaking to Auckland Transport they’ve offered me a $100 HOP card to give away to a reader.

So what do you need to do to win? You just need to have some great ideas.

I’m after suggestions for things that Auckland Transport can do over the next six months to improve transport in the region. It can be for any mode of transport and the best suggestion – as judged by us – will win the HOP card. Now I realise with there will be a tendency for many people to suggest the likes of building the CRL or just getting the HOP roll out sorted but those are projects that are either already under way so try thinking of something different. While we won’t all know how much a project might cost, please try and keep the suggestions aimed at quick and cheap projects i.e. nothing over $1 million.

The competition will be open until the end of Friday

So let’s hear it, what would you do?

Hop Card

Update: Thanks everyone for the suggestions. It’s going to take me a while to go thorough all of the responses as I didn’t expect so many so I will announce the winner next week.

231 comments to What would you do competition

  • Skypath
    Ferry to Browns Bay
    Bike racks on buses
    A shower in my office (well, not right in the office, but in the building)

    That can all be done for <$1mil can't it?

    • Don C

      Skypath is a 50 mill folly. Putting bike racks on buses delays the departure of PT and raises OSH questions. Have a shower at home.

      • Ahh Phil, you would say that

        • Don C

          Argue the point, not the person Matt, you will find that very good advice in all your life dealings :)

          • I would argue the point (and do in almost all cases) but you’re a special exception. Why do you keep coming back and why try and hide who you are?

          • Don C

            Again, I’d refer you to my advice above :)
            The rules of this competition are nothing that would cost over 1 million. Skypath’s budgeted costs are way in excess of this and the project has engineering design issues that appear unsolvable. Hence ’50 Mill folly’.
            Bike racks on busses may sound a simple solution but if anyone remembers he old pram boxes on buses they will know how much time it takes to load cargo on a bus. The driver would have to stop, get out of his seat, and supervise the loading and unloading of every bike. That may sound overkill but OSH would insist on it. I think we all agree that anything that delays a bus is counterproductive to encouraging PT.
            A shower in the mans office. his co workers might actually pay him to wash before he comes to work.
            Now if you want to argue any of these points then great. If you want to delete the post because you need to make everything personal or you just want to hide anything that doesnt fit your arguments then you have lost before you even start. :)

          • Dan C

            All 5 office buildings i have worked in over the last 10 years have had showers for cyclists and joggers. It’s quite normal to shower at work.

            What makes you say it will take ages to load bikes on and off? Takes about 5 seconds. See the video.

            http://www.translink.ca/en/Rider-Guide/Bikes-on-Transit/Bikes-on-Buses.aspx

            Much much faster to load the bike than it takes people here to buy a ticket. When o when are they going to introduce smart cards on the northern express…

          • A couple of points Phil. Yes the project is over $1m so it’s suggestion is not going to win this competition however it also doesn’t cost $50m. The official cost is $28m.

          • Don C

            Hi Dan, I checked your link. A couple of points. The racks take a max of 2 bikes. That seems a bit pointless for encouraging cyclists to use buses as part of a journey. Also you have to tell the driver that you are going to load. That will delay the bus stop as you will have to wait inline, board the bus, tell the driver, get off the bus, load the bike, get back on the bus…meanwhile the 40 other pax are sitting looking at their watches and thinking its quicker to drive. The bikes are in the front of the bus, partially blocking the drivers view. I think OSH would be all over this and just because it works in Canada does not mean it will in Nany state NZ.
            Hi Matt, There is no ‘official cost’ to Skypath, there is an old published estimate that does not include the ramps or the 800k a year to transit the Marina. It is important to be honest about the real costs of works involving public funds. I spoke to one of the AHB engineers who Skypath asked to cost up the work. He told me that the figure he gave them was halved in the final proposal estimates.

          • Bryce P

            $800K to transit the marina? Who is charging this?

          • Dan C

            Oh yes “That would never work here”. Classic line of orthodoxy.

            Please do elaborate what is so special about aucklanders that mean this would never work. Two racks is enough in Canada, but something about the volcanic soils in auckland means that if you fit these here there will suddenly be 20 cyclists wanting to get an each bus?

            Just because it works in Canada doesn’t mean it would work in New Zealand…

            Oh they use them in Christchurch? Just because it works in Christchurch doesn’t mean it will work in Auckland…

            Oh they use them on Waiheke? Just because it works on Waiheke doesn’t mean it work work on mainland auckland.

            Did you know they drill for oil in Canada? That would never work here… oh wait…

          • I used the bike racks in Chch all the time and they work fine. You dont need to tell the driver as such, other than point to your bike as you put it on. It takes about 10secs. They also work on Waiheke fine. Each bus can only hold two bikes but if buses were more frequent (every 10mins) then not such an issue.

            Not really a scaleable solution though for when cycling really ramps up and poor Phil’s neighbourhood is beseiged by cyclists coming over the SkyPath buying things at the shops and adding life to the area. Probably also driving up property prices as cycle infarstructure invariably does worldwide. Terrible.

            Oh and of course urinating everywhere.

            Phil has discovered a universal truth: Always easier to criticise and fight against other people’s innovations than risk coming up with your own.

          • we have bike racks on the buses in chch. works well.

        • Don C

          I wonder what all the people moaning about delayed boarding from people wanting change will think about delayed boarding because someone wants to load a bike? Oh, maybe it will be ok because its the cyclists moaning in the first place?
          A rack for 2 bikes per bus is not a solution, its not even scratching the surface. Perhaps a more sensible idea would be to have a proportion of the bus fleet redesigned to allow loading of bikes inside the bus. Maybe a rear door where cyclists can push their bike in and hold onto it standing for their journey? At least that way you could get more than 2 MAMILs to work and if the numbers dictate, put a toilet in the back as well so they wont have to urinate everywhere. http://www.thechamonixbikebook.com/news/2012-bike-bus-timetables/
          Or Just have a mini bus with a bike rack, which would solve the problem of transiting the harbour. http://dirt.mpora.com/news/bike-bus-edinburgh-glentress.html

      • Bryce P

        Better off installing a real bike share system down town.

    • Wow, that escalated fast.

      Can I just point out for those that seem unable to recognise it, all my suggestions were jokes. I’m quite aware that AT aren’t going to install a shower in my office block!

      • Scott, I was pretty sure you had your tongue in your cheek! I’ve put my bike on a bus on Waiheke and it was fine. Plenty of examples of cities around the world where they do this. Probably safer than driving a car or crossing a badly designed road. Bike racks on buses here in Auckland could make a huge difference especially given the topography; lots of steep hills! And there is nothing wrong with taking a shower at work.

  • Starnius

    Paint bus lanes on Lincoln Road.

  • SteveC

    as I suggested under the Deloitte patronage thread

    what would make a difference is a study at the micro level of the areas where buses are being delayed, it may be that a few targeted small projects could pay off big time

    for example converting a roundabout with a single movement dominating the others to signals would stack up even in our skewed funding environment. I’m thinking of Lake Rd/Northcote Rd/Ocean View Rd on the Shore, where I’ve spent up to 20 minutes queued Hillcrest Ave on the 920 because of Lake Road’s dominant traffic flow

    there must be many other examples, the CFN is a great example of what interested citizens can come up with, maybe we can compile a set of “Small Smart Bus Enhancements” to put forward to AT

    • Harvey Specter

      Agree – through the GPS system required to be used on all buses, they must have data on trouble spots. This is where they need to focus initially.

    • Agree. Starter for 10 is the street parking for just three cars on the corner of Wellington St and Franklin, completely blocking the left hand lane during the pm peak for the 020 and any left turning cars. Make it a clearway in the evening.

      The frustrating thing is that we seem to give AT a lot of ideas on this forum, and through other channels already, but responses are never of the “Hey great idea, thanks. We’ll action it” variety.

      • conan

        I’m sure each bus route around town has these little pinch points that could be ironed out with the lost of the occasional carpark. Maybe AT could employ a bunch of people to ride the buses noting where they get caught. Sure there is GPS data but that’s not going to tell you that removing 3 carparks will fix the problem.

        • SteveC

          polling the bus drivers would be quicker and cheaper

          • Steve D

            We could give all the drivers dashcams, and they can push a button when something slows them down, and it’ll save a couple of minutes of video either side. Send it straight to the AT boffins to fix…

        • Luke C

          Yes am in favour of a long term monitoring solution, that can help prioritise future investment. The one above sounds excellent for buses, but ones for cyclists and pedestrians would be great too. For example people voting to add a pedestrian crossing to their local street, or a new cycle lane.

      • SteveC

        and the beauty of it is that changing the parking restriction to clearway could be achieved within existing budgets within a month or two

        your second comment Cameron was why I suggested a campaign that could be marketed like the CFN

    • Fred

      Great suggestion SteveC. But surely AT is already doing this as business as usual. Surely?

  • Pete g

    A Britomart cycle centre. Secure storage, showers, repairs, lockers etc.

    B More customer service people (and high up AT management) out around the network – AT ambassodors esp for major events.

  • Harvey Specter

    More bus lanes. THought needs to be put into what roads are primary bus routes and put bus lanes/T3 or even just reserved bus sections at traffic lights to ensure that buses are not held up by regular traffic.

    I am also a big support of having Onewa Road no parking at all times and a T3 in both directions during their respective peak times. There was a proposal for a T3 land going up the hill but the local residents got it turned down – very disappointing.

  • I’d increase the cost of parking in AT parking buildings slightly, and use the additional revenue to push out the fare-boundaries so that (to use the Western Line / Go West buses as an example) it’s one stage from New Lynn to the City, two stages beyond New Lynn. Depending on how much parking increases by, this may even be fiscally neutral.

    Then use the $1 million for a feasibility study for a Northwest Busway.

    (And before I’m accused of self-interest – I live in Kingsland, which is already one fare-stage from the City).

  • Rachel R

    Get people who would usually avoid public transport by dramatically reducing the fares during off peak hours or around certain events. For example: Sunday shopping at Britomart Farmer’s market: $2 to get there on the bus. Do that for four weeks and see how habits change.

    Or – better – more enclosed bus shelters. They’re no good at all in the rain! Bring back a few of those giant concrete bunker ones, especially at busy stops.

  • Starnius

    Create program of “pop-up pedestrian plazas” as in New York. The 1 million pays for the trial projects, and a few of them might even stick around.

  • jonesyownly

    Bus lanes on Manukau Rd. Sheesh, over due.

  • Starnius

    Spend 1 million to send out 50,000 HOP cards with $20 value each to adresses around Auckland (or maybe only near the railway network if HOP card on buses is still erratic).

  • Personally for me, if there was a ‘live bus updates board’ at the bus stops in Great South Road (Ellerslie+Greenlane), it would be great. I work near Yellow pages building in 600 Great South Road, which has a large business parks employing hundreds of people. It would be very beneficial for many to have a live bus updates board in these areas. I hate a 40min waiting time to get buses even at 5:30 pm, which has become very common lately, and keeping me updated on the delays is the least AT could do.

  • Redesign Oteha Valley Road, Albany so it is pedestrian/cyclist friendly. From the motorway up to East Coast Bays road it is a hostile place if you are not in a car. I often get off the bus before a round about which is just before a group of shops on the way up the hill. I need to cross the road at that point. Crossing the road there is very dangerous despite the thick median strip. This road urgently needs some pedestrian crossings.

    Also, the road there has no provision for cyclists who might want to bike to the Albany park and ride facility. What about setting aside some road space for them?

  • Ray

    Street parking to be removed from Gillies Ave at all times. A bus service, preferably frequent (5 minutes-10 minutes in the peaks) that runs like the current 299 route but instead of going straight past the on-ramp, actually goes onto the motorway and terminates at mid-Queen Street, allowing (kind of) easy transfers to the City/Inner/Outer Links.

    Seems appropriate given the number of cars each morning that are queued back for the motorway, which disadvantages the people who don’t need to use the on ramp but still has to be stuck in the jam. The new proposed bus route (say 299X) should be given an exception to the ‘no left turn’ rule onto Gillies Ave on ramp so that the service is more attractive as it would fly past the on ramp queuers in the morning.

  • Steve

    Create better signage on trains on carrigages where cyclists should board.

    Inside the train create signage for all on board so that are aware of the areas that cyclists are allowed to stand/sit. Currently there is none and even a recent complaint I made to Veolia says they believe there is some already where there is none at all.

    Uncertainly means less people would be willing to take their bike on trains.

  • Here’s another one: redesign the AT iPhone app so that you can save a list of favourite stops inside the app instead of being forced to ‘Find my Stop’ every time, or recall the bus stop number from one’s memory.

    Give the app a makeover too. It could be more engaging and have larger buttons. The current ones are a little small and fiddly.

    • Luke

      Great idea! I regularly catch a bus from around 5-6 different bus stops each week and being able to save these stops would be really useful.

      • Steve D

        The third-party “Auckland Transit” and “Auckland Buses” apps on Android both have this feature.

        Making apps and websites good is quite an expensive effort. I’d rather they focussed on opening up the data so third-party services can use it (and by third party services, I mostly mean Google).

      • TimR

        Hopstop. Best transit app I have found yet.

        • MillAhab

          Add features to the various versions of the AT app that allow users to provide feedback to AT for user experience i.e. delays, acceleration, or to send in particularly troublesome spots in intersections/roads etc. with photos or without etc. etc.

  • As an aside, I hope Auckland Transport is paying you guys for doing their market research for them :)

  • Alan Lee

    Hire a group of musicians/comedians to perform flash mob style events at stations and stops – many good examples on YouTube.

  • SF Lauren

    What I would love to see is the buses on my route use just the one card. Right now some use ATHop and others use Snapper becase both metrolink and Wakapacific run on my route.

    Good news is I only have to wait till Monday.

  • Free travel for kids 12 and under on weekends, with an AT Hop card holder. Should be a no-brainer to do this when the new electric trains start in the “second quarter” of 2014. What would you rather have AT – reduced income from families travelling, or no revenue at all?

  • James

    Zebra crossings across all slip-lanes. Start in the CBD and work outwards until the $1M is used up.

  • Kent Lundberg

    Extend the bus clearways by 1/2 hour in the PM.

    • Steve D

      They should really be going until at least 7pm (when the frequent network services stop being frequent), and maybe 7.30pm. The problem with the current hours is that they’re completely blind to when the peak actually is. 4pm-6pm? If you don’t get off work until 5.30, you could easily still be travelling at 6.30.

  • Logan

    Install a cow-catcher on the front of buses so that they can squeeze two lanes of cars out of the way, leaving trails of devastation in their wake.
    “Why didn’t we take the bus?” the single-occupancy drivers will wail. “It’s a more sensible form of transportation! And it has a Mad Max-style insouciance I am beginning to find irresistible!” People begin to leave their cars and follow the bus on foot, begging to be let in. “We have realized the error of our ways!” they cry. “Your passenger-carrying efficiency has won our hearts!” But the bus powers on, not heeding their calls. They trudge to a bus stop, looking up to the scrolling display with hope in their eyes. “*” says the sign. Nobody knows what it means.

  • traffic light cycle times on lincoln road should increase to 4-5mintues to allow traffic to get off motorway. teatau is the same.

  • Kent Lundberg

    Build several AT transport pop-up shipping containers. Plonk them at the University, Elliott Street etc, so people can conveniently register for Hop cards or access customer service.

  • GMC

    Implement a one-way system on buses. Front door entrance only and rear door exit only. Combined with the HOP card, this would improve boarding/unloading times for buses, thereby improving punctuality and this has positive effects on reliability and therefore patronage. Works well on London buses.

    • No, scrap cash sales and have all doors open for getting on and off, just like the train. Works well all over Continental Europe and is far faster than the London method. The last place to look for advice on PT is the UK.

      • GMC

        Totally agree cash sales are a pain but you can’t scrap them unless you provide an ability to top up at each stop. All door boarding works well on three-door buses but there is a cost beacuse not everyone taps on so enforcement costs increase (or revenue decreases). But wouldn’t it be nice if our PT system was so good that all we had to spend our time on wss anguishing over the finer points of loading and unloading a bus?

      • Jeff H

        1. Yes to no cash.

        2. Once that’s achieved allow passengers to board buses at both front and rear doors using HOP – like trams in Melbourne. Much faster turnaround.

  • Braw

    Use the $1M to fund cheaper off-peak travel on trains and buses at weekends. The default option for most families travelling to, say, the Wynyard Quarter is by car. Kids love travelling by train and bus so we need to find ways to get their parents loving PT too – cheaper and more frequent weekend travel would help and would also help normalise this method of travel to people who normally drive.

  • Max

    Buy a whole fleet of electric-assist bicycles for Council and Auckland Transport staff, so they can see the advantages of cycling around town (and the things we still need to fix!).

    • Luke C

      that would mean getting rid of the taxi chits thought, can’t have that! Bizzarely the council also has an occasional staff shuttle from Aotea to Takapuna. Exactly duplicates a bus route that runs every 15 minutes!

  • Steve D

    Extend the undercover cycle parking at Kingsland to include the whole otherwise-wasted triangle underneath the overpass, between the toilets and the eastbound platform. Put a door on it, like the new cycle cages at other rail and ferry stations. This would keep all the wheelie-bins (and maybe even motorbikes) out of there, and allow far more people to bike-and-ride with peace of mind.

  • Chris W.

    Only peak time services travel to the city, others terminate at the nearest train station or busway station.These services are like feeder buses, they travel within a suburb and deliver people to the local train station, they are quick, frequent, high coverage, less delay, and less routes around the city. Keep main road services, school buses and crosstown services. People can go to anywhere in town within 3 transfers.
    However:
    Frequent trains, when CRL finishes, Onehunga Line and Southern Line can terminate at Newmarket.
    Cheaper services
    Promote people to take public transport (can increase road tax, make bus-lanes better)
    Build an underground transport station in the CBD.
    Sorry I’m horrible at grammar.

  • OrangeKiwi

    Have prominent stickers and signs on every bus saying “keep left when paying cash”, and educate drivers to remind customers of this – in a friendly way of course.

    HOP card holders will be able to board faster while entire queues will not be held to ransom anymore by customers who need to sift through their wallets and exposing them
    to another benefit of the HOP card: speedier boarding.

  • iiq374

    Allow ‘cash tickets’ to be bought via app & website
    or otherwise give up on the AT app entirely and develop a decent API that other people can use to create good apps that people can use the way they want to

    Put the train real time boards at the *entrances* to the station rather than in the middle of the platforms

  • Steve

    Top up machines at council service centres and libraries that do not have the top up fee and off bus ticket machines in town so services can go prepay

  • iiq374

    Change monthly passes to be number of stages rather than concentric circles from CBD. Way easier for everyone to understand and encourages way more commuter usage.

  • Stan

    We need to recognise and promote the profile of PT workers who deliver exceptional customer service. I suggest we take the 1M and use it to fund five years of monthly cash rewards to front line bus, train and ferry employees. Not sure about selection criteria for such a large work force but perhaps accepting public submission from PT customers who are not related to AT or PT operators? Or each PT company run their own selection and submit their candidates (and supporting reasons) to AT for selection.

  • Dave L

    A real-time API for accessing bus/train/ferry location, route and timetable info using data provided by the existing on-board equipment, or AT allowing other parties to place monitoring equipment on vehicles for free with the proviso that the data is placed in the public domain.

    This would allow better public transport planning apps to be created and would allow us to make up our own minds about punctuality and reliability.

  • Steve D

    * Put up a sign at Newmarket Station that tells you which platform you should be on to catch which train before you get down to the platforms. You can’t see them until you’ve had to commit to one escalator or the other. That’s fine for most people who know which platform it’ll be most of the time, but as a new user it’s completely mystifying. In fact, this goes for all stations with side platforms – signs on the platforms, saying which platform goes which way!

    * Get Nathaniel Lees back in to the studio and re-record the audio announcements so they say which line the train is on. Not “this service to Waitakere”, but “this Western Line train to Waitakere”. It’s the little touches like having a consistent name for a line (i.e. “Eastern Line” versus “via Glen Innes”) that help new riders start making sense of the system.

    • There are electronic signs at the top of the escalators that show you which train services are stopping at the platforms the escalators terminates at. Very useful during disruptions as sometimes trains don’t stop at their usual platforms. Not at the stairs though I grant you but at least you can still see the escalators signs from the top of the stairways anyway.

  • Jeff

    Conversion of the Queen Street end of Wellesley Street East (beside the ASB) into a Bus dropoff zone. It’s currently car-free, but services still have to turn onto Queen to unload passengers.
    Many Dom & New North Rd services terminate there and get stuck at the Queen street lights for long periods.

  • Redesign Albert St to make it easier to use for pedestrians. Walking down Albert St is an exercise in frustration: there are too many lights in the way. Albert St between the Shakespeare Tavern & the Food Court is a wasteland and is begging to be redeveloped. Making it more accessible to foot traffic would be a good start.

  • Stephen H

    Demolish all three CBD parking buildings (Downtown, Victoria St and K Road), and replace with innovative, well designed mixed use developments to show the wider market how it is done

    Develop a ‘Art on PT’ programme that has exhibtions at train stations, art inside and on the sides of vehicles.

    Replace the security guards at each station with actual station staff who can sell tickets, cards and advise you on how to get around

  • Jeff

    This is one of those moments where a Disqus style commenting system that allows for +1′s/likes/dislikes would be a good idea.
    BEHOLD MY SUDDEN SUGGESTION CONTEXT REVERSAL!

  • Nicola

    The mayors office and some of council already have them on a trial.

  • Nicola

    this should have shown up as a response to Max and the electric bikes…

  • Euan Cameron

    1. A new Manukau Station, to help connect the suburb of 375,600 people with the inner city, offering an alternate to driving and unblocking the roads
    2. Get more double decker buses as they’re twice the capacity
    3. More bus lanes.
    4. Build bus/train interchanges

  • Turn the railway land from Hillsborough road to Onehunga mall (Rail reserve) into a Green way, land is already reserved, it is at a gradient for trains so bikes can easily cope and it could be extended down to Mangere inlet and beyond. It connects residential areas, schools and industrial areas, it removes bikes from some pretty bike unfriendly roads,

    It would need a few small bridges and maybe some digging, some pedestrian crossings. The only issue would be at a few places where houses have been built but surely they have covenants on them.

    https://mapsengine.google.com/map/edit?mid=zTd1uKwsmJ5s.kjctadC_g45E

    • Excellent suggestion James.
      And can I add an additional bike/walk greenway from Onehunga Station, under the Neilson St bridge and along what I presume is a railway reserve to under the motorway bridge, because walking down Onehunga Mall from the station is rather unpleasant?

  • pete

    Change HOP card to work simpler:

    * Put the reader further down the bus aisle, so people can board without jamming up the door area
    * Drivers to remind cash customer to allow room for HOP user to board
    * Sell HOP cards on board instead of cash fares for trips over $5, or where change required > $10
    * Allow people to board from the rear door to if paying by HOP (mainly for loading busy buses at the start of their route (e.g. Britomart)
    * If you don’t tag off, assume the trip was to the last stop, not some arbitrary penalty. It’s pointless tagging off when you are at the end of the line too

  • Graeme

    Fast track the introduction of the daily cap for HOP card.

  • Gus

    Quick win: in AT LEAST the CBD and fringe suburbs, every intersection to automatically run a green pedestrian phase whenever there is no conflicting vehicle traffic – i.e. walking on the south side of Victoria St West, when crossing Federal St, the green man should be on 24/7 except the times when cars exiting Federal have a green. Likewise, every signalised intersection should automatically have at least one green pedestrian phase at all times, regardless of whether a crossing has been requested. Heck, you could even go the whole hog and have all pedestrian phases all ways running during night hours until a vehicle approaches an intersection.

    The effect would be twofold – 1) allowing many pedestrians a quicker path around the city and 2) eliminating the perception of drivers that cars always have automatic right of way over pedestrians.

  • Bryce P

    Pick a suburb and create a safe cycle network. Here is something I prepared earlier: http://caa.org.nz/safety/te-atatu-peninsula-and-30-kmh-zones/

    It would require approximately 6km of cycle paths (one side of the road with the other lanes being on the road) which could be built using this plan

    http://streetmix.net/Brycepearce/8/taikata-road-te-atatu-with-bike-lanes

    which only requires the removal of parking on one side of the road.

    Some way finding and traffic calming in the 30 km/h zones would finish out the project and in my estimate it would cost around $1M and get people riding bikes to work, the shops, for recreation and to school.

    • TheBigWheel

      This idea gets my vote.

      After all, walking and cycling are the least well supported transport modes in Auckland.

      “Pick a suburb” could be run as a competition. Something for local residents’ associations (or schools or colleges) to enter. Get maximum leverage, get people engaged, thinking and debating about what they (we) could have.. then actually build $ 1 m worth of what is proposed. I imagined this kind of approach would create some PR along the way, and through the process fire up some imaginative ideas.

  • Linz

    Give bus drivers cameras to record number plates of cars stopped at bus stops, plus huge and very sticky stickers to slap on car windscreens reminding them not to stop at bus stops.

  • Sub 1 million:

    Agree to underwrite Skypath; that’ll be free.

    Bus lanes at expense of painted medians and some parking on major bus routes. This too will lead to savings as buses will run much more efficiently by not being stuck in traffic, will have quicker runs. This will also lead to higher uptake; so will help decongest the roads. Congestion being caused by there being too many cars. The FTN network should have road priority at least at the peaks [which are currently too narrowly defined].

    Off peak PT fares at 50% of peak for HOP users. Probably at least revenue neutral as ridership will grow and marginal cost low to zero. Under 12s free with adult HOP user.

    Get marketing HOP to bigger employers, education providers, and other organisations, bulk discounts [like us!- imagine being able to have transportblog branded HOP card!]

    Get the parking team into the tent. Stop them from leading the price down in the city centre.

    Real free WIFI on buses/trains/ferries. Or at least with HOP card registration.

    Integrate those fares. Well.

    Commit to integrating cycle network with stations; safe routes and good bike storage.

    And remember we will have to use what AT invest in; so if AT keep wasting money on car parking next to stations they may get a few more driving to ride but that certainly isn’t the way to really grow patronage or free up the roads.

  • harrymc

    Pass a by-law making it compulsory for cars to give way to buses pulling out from a stop.
    Make the cash fare on the Link $3: $1.90 is a ridiculously fiddly amount and there needs to be a stick to encourage people to get a card.
    I think those will cost nothing!
    Paint $1 million worth of bus lanes.

  • Jacques

    A website where people can register and submit sections of roads that they think ought to and can have a bike lane on, for review by AT and painting at the earliest opportunity. All information (submission and review) is public, google maps based, and allows submissions to be seconded (+1) so that the most popular submissions can be quickly evaluated.

  • Aaron Schiff

    So many great ideas here. Surely the best idea is to run a competition like this every month :)

  • A) Summer Streets. Start with the CBD shared spaces, including the bits in between, opening them only to people during light hours every Sunday for a few months.

    B) Trial road diets in a grid in the CBD or city fringe. Planters, paint, etc, making bike lanes and plazas on K’Rd, Ponsonby Rd, Symonds St and Queen St, all day, everyday, for a few weeks.

  • Robin

    In lieu of sky path subsidize a special bike bus that shuttles over the bridge with bike racks so people on the shore can cycle home without relying on ferries.

    • They tried that in the 80s, main problem is cyclists aren’t really keen on waiting round for a half hour for a bus, then loading up and unloading again to cover what would take about six minutes to ride.

      • SteveC

        agreed, bike racks on the Northern Express buses would be a better way of spending the money

        • Luke C

          could potentially delay things too much at peak times? Though maybe weekends could be a good idea.
          Like to bike around different parts of the city, using the rail network is great to vary the rides. However on the North Shore the only frequent weekend route is to Devonport, the others only have 1 or 2 services, some none. So therefore hardly ever venture to the shore. If could take bike on NEX would then be able to go there much more often, and finally visit Hobsonville.

  • Linz

    Give the AT big boss a $1m bonus to adopt a “can do” attitude and implement all of these suggestions.

  • patrick M

    1. get rid of most yellow no stopping lines on residential streets – slows drivers, and makes pedestrians safer
    2. STOP all council, thus rates, money for the repair and maintenance of roads. After all Road User Charges pay for this… right.
    3. put up posters everywhere with J Brownlies email address/phone number so motorists can communicate with him directly to fix their roads – he can have his Cake (or pie) and eat it too.

  • AC

    Bus lanes on Manukau Rd, and a greater variety of Hop options. For example, weekly A/B zone passes rather than just monthly ones. Discouraging people from using cash on buses. This is maddening to witness having lived overseas. Make cash fares more expensive and offer a bigger hop discount, 30% or so.

  • Tom Birch

    Ok so I’ve got a good one. I’ve been wanting this for ages. AT should have a new app which shows realtime gps location of the train network so a user can check to see when there train will arrive. This could also be done for buses. Normally I check my timetable to see when the train will arrive and then I get there and the train is 15 mins late. So if I could see where the train is on my phone I could judge it better!! AT REALLY need a better app for phones anyway considering most people have smart phones now!

    • Agreed, I’d love to see some real time mapping. In the mean time, try the el cheapo version using the Maxx webpage:

      1. Find your stop number (sometimes a mission in itself), stick it into the Maxx mobile realtime board page:
      http://m.maxx.co.nz/mobile-departure-board.aspx

      2. Save a bookmark- onto you smartphone desktop, named after the stop.

      Voila. I’ve got about 10 in a folder on the iPhone. 2 clicks, straight to your board.

      HTH, and apologies if this seems real obvious. It certainly make my life easier. And I’ve got no fix for the boards that tell fibs.

  • Alex

    Automate all pedestrian crossings – get rid of the need to press a button so you wait a whole cycle

    Some great ideas above!

  • AC

    And double decker buses on incredibly busy routes, a no brainer surely

  • Alex

    Remove Sunday timetables. Have a weekend timetable & weekday one …. Reflect we no longer live a 1950′s lifestyle

    • Unfortunately we still have 1950s labour laws that make it quite a lot more expensive to run PT on Sundays.

      • Steve D

        Unfortunately we don’t still have 1950s labour laws. But unlike most workers, the tramways union hasn’t quite been totally crushed yet, and I believe drivers do luckily still get a bit extra for having to give up their weekends.

        That said, what people get up to on Sunday isn’t quite as different from Saturday as it used to be, and it would be nice to work it out so there can be just two timetables: one for weekdays, and one for weekends & public holidays (with extra services where necessary, e.g. early morning on ANZAC day).

  • Anthony Mcbride

    Have a signature tune ringing around each station to alert people nearby that a train is about to depart. It’s what they do in Japan.

    • Make It Go

      Apply the Japan train departure melody concept in the first instance, to just Newmarket during the morning and evening rush hours – with a different melody for each platform (platforms 1, 3 & 4). This would greatly assist both visually impaired and distracted passengers and negate the need for large digital signage at top of escalator level. Passengers can hear and comprehend easily in advance from where Western Line and Onehunga/Southern Line trains depart. This will also stop people barrelling down the escalators to trains since it makes clear to passengers even when they are halfway down the Remuera air-bridge or approaching from Broadway, that trains are arriving/departing at comparatively short intervals, so they don’t need to rush to catch their train.

      Also, get station staff at Newmarket, down on platform during rush hours with a wireless mic to make extra informational announcements for passengers, e.g. :

      “Your attention please. A train is approaching platform 3. Please stand back from the platform edge. This train is bound for Parnell and Britomart”.

      “The train arriving shortly on platform 4, is bound for Papakura. This train will stop at Remuera, Greenlane, Ellerslie, Penrose, Otahuhu, Middlemore, Papatoetoe, Puhinui, Homai, Manurewa and Takanini.”

      “Newmarket, Newmarket. Change here for the Western Line. Western Line trains bound for New Lynn, Henderson and Swanson, depart from platform 1.”

  • Kent Lundberg

    Charge AT staff to park in Henderson. Provide monthly/annual PT pass for AT staff in Henderson.

  • conan

    They could stop with this sort of nonsense:

    http://richmondroad.cabu.school.nz/2013/12/01/proposed-safety-improvements/

    Where is the zebra crossing?

  • AJ

    Send drivers caught driving in bus lanes an AT Hop card and bus/train route information for their address with the infringement.

  • Feijoa

    Idea 1. Quarterly publishing the bus passenger delay data. Inspired by Steve C’s comment on hunting out the minor bottlenecks, AT should release the GPS data combined with HOP/ticket data to show us the worst delays in the city. Ideally an interactive heat map on Google or even a table of the worst areas in a press release. This would help build awareness and support for bus priority.

    Idea 2. Increase the width of the bus lanes on New North Road ever-so-slightly so they are wide enough for a bus to overtake cars in heavy traffic. There a wide painted median that would need a minor diet, but surely those bus lanes are supposed to serve a purpose outside off-peak parking?

    Idea 3. Engage the public transport equivalent of a ‘mystery shopper’ to go to all of the CBD bus stops, take a look at the signs and report back on how effectively the route information, timetables and route maps are displayed. Could any member of the public work out how to get from the stop to destinations along the routes? Are the timetables up-to-date? Are they facing out to where you can see buses coming or awkwardly behind the shelter? Are there any long-gone “Yellow Bus Company” route signs still present?

    Idea 4. Adopt a new policy: no wall-to-wall concreted roads in Auckland. You know, kind of like how Auckland Council would take you to court if you concreted every inch of your backyard. Great North Rd up to Avondale from Waterview is an example; a slice of 100% impure New Zealand:
    https://maps.google.co.nz/maps?q=Great+North+Road,+Waterview,+Auckland&hl=en&ll=-36.882946,174.701272&spn=0.001836,0.002642&sll=-36.863023,174.865469&sspn=0.664735,1.352692&oq=great+north+road,+waterview,+a&hnear=Great+North+Rd,+Waterview,+Auckland+1026&t=h&z=19&layer=c&cbll=-36.88286,174.701295&panoid=SOv6NgdGXg2NuClmkqGWNg&cbp=12,172.05,,0,11.7
    Set a deadline and resolve existing ones however is possible, combined wildlife-and-pedestrian-refuges in our land banked median strips?

  • Adam W

    The most important quick improvement for Auckland is a proper grade separated cycle lane on a major route into the city e.g Manukau rd, Dominion rd etc.
    The reason for this is that once it exists and is in use the large increase in people cycling, beyond just the lycra brigade will start a catalyst within the public and within Auckland Transport about what can be achieved to get people out of their cars and help free up our roads at the same time. For the public more people will consider cycling, and for Auckland Transport the awareness about what can be achieved mean they will not just create roading improvements like the Lincoln Rd project that just came out without considering non-motorists properly with the use of grade separation.
    My Suggestion would be Dominion Road as it is a major route into the city and could link into the new cycle lane being built down Grafton gully.

  • S

    Ideas in approximate order of how much I think they’d cost:

    - alter the phasing at the intersection of Broadway and Khyber Pass Rd to be more friendly to pedestrians
    - ditto with the intersection of Mayoral Drive and Queen St
    - for people going to Mt. Eden on the bus: better bus priority approaching the intersection of Mt. Eden Rd and Stokes Rd from the north (and maybe from the south too, although I’m not so familiar with the traffic conditions there)
    - for people going to Auckland Uni by train: better pedestrian priority along the Britomart – Emily Place – Princes St route, with particular attention paid to the intersection of Princes St, Shortland St, and Eden Cres.
    - once the new Parnell station is in, people catching the train to the Unis from the South will use it because they will get to Parnell before Britomart. A well-defined and well-lit path from the station to Symonds St with decent priority at the crossing with Parnell Rd would do the trick here.

  • Alan

    Start a demand responsive connector service to train stations (essentially a shuttle service to the local train station, that people book the night before). The optimization and routing algorithms are now sufficiently advanced we can do it pretty cheaply.

  • Jonski

    If somebody tries to pay a fare with large denomination cash, instead of kicking them off the bus, issue change in the form of a credit on a temporary Hop card. They can then take that card to a Hop office and get their cash or convert it to a proper Hop card.

  • Jonski

    Redesign the phone app, so I can decide quickly whether to catch the current bus or wait for the express to get to my destination first?

    Public APIs to real time GPS data, so we can see our transport approach and to hold transport operators to account for their performance reports.

    Register your phone to your favourite transport’s GPS data, so you know when to leave the house/office to catch it with say no more than a 3 minute wait at the stop.

    Put a couple more express services either side of the current times they start and finish. Good if you have to work late or get called in early.

    Bus lanes, bus lanes and more bus lanes.

    More air-conditioning in buses, and if it breaks pull the bus off the route.

    Buses up Queen St to be made all-electric, for noise and air pollution reasons.

    Buses only up Queen St. Private vehicles are only allowed to travel East-West (Victoria St etc.)

    Bus shelters to fit to bus profiles, to avoid that 1.5m of rain gap when it’s pissing down.

    Clear line-of-sights on bus approaches to stops so you don’t have to stare fixedly up the road in case you miss the 3 seconds warning of your bus arriving as it hoves into view.

  • Dan C

    Introduce real time departure boards at bus stops. You know like most of the rest of the developed world have.

    Then i know if my bus is going to be 2 mins late, or 5 mins late, or 8 mins late or (sandringham road on the weekend typically) 20 mins late.

    • PS1

      What about simply a real time departure board app for iphones? And school buses could have them too.

      • Dan C

        There is already the mobile site. I have my stop bookmarked. It’s almost as good as a dedicated app.

        A dedicated app would be just as useless however because it would tap into the same system that just shows the scheduled time for 90% of buses.

        A real-time information system should show real-time information. If i wanted to know the schedule, i can just look at the timetable printed on the bus stop. AT have wasted god knows how many millions of aucklanders money on an expensive duplication of the printed timetable.

      • There is one already, I use it every day! :)

  • Don C

    Make Queen street a shared space with vehicle access the entire length only for busses and emergency services. Deliveries are allowed only between midnight and 5am. It’s a cheap thing to do and would have a real game change effect on the CBD.

  • Konrad Kurta

    1) An ad campaign showing why the CRL is necessary – run on major media outlets. Same deal with consolidation of bus network.
    2) Wifi on board all trains

  • Mike C

    Ticket machines at major stops (inner city major stops, bus stations). Cash passengers must buy tickets at these stops before boarding the bus. Could be integrated with Hop recharge facility.

    • Dan C

      London do this, cash passangers (not many of them) at central city bus stops must buy a ticket from the machine before boarding.

      Really frustrates me how long it takes people to board the bus in the city 50% paying cash fares.

    • Mike C

      As an alternative/complement, a greater difference between cash and Hop fares would also help – 25-30%. Do this by raising cash fares and slightly lowering Hop fares.

  • harminder

    One of the major issues with public transport in Auckland is the poor reliability of buses. This is compounded by the lack of a proper mechanism for auditing the performance of bus services- as mentioned before on this blog, the bus companies report their own performance and it’s always awesome!

    One way of overcoming this issue is to “crowdsource” bus performance data. The grant from AT should be used to develop an app that allows individual bus users to upload bus arrival statistics to a database. This data can then be compared against scheduled arrival times, and a report can be prepared on how well each bus company is doing in terms of on-time arrival.

    The nature of the data collection (continuous, real-time, multiple points of reference to ensure accuracy) will allow such reports to be created much more frequently, allowing AT managers to address poor performance much more quickly.

    One point in this idea’s disfavour is that some bus users may insert random performance data into the database, just for the heck of it. But, this shouldn’t be a problem once there are a sufficient number of users- sort of a spin on the old open source adage- “given enough eyeballs, all bugs are shallow”..

  • patrick

    More train stations with park and ride facilities

    • patrick, park and ride is good for stations at the fringes serving dispersed populations and where land is cheaper. For more inner stations it is an expensive subsidy for driving. At the very least the existing car parks should not be free, and should charge more than a bus fare to the station, and AT’s efforts should not be on building more parking but on speeding and improving bus feeder services [interchanges and bus lanes] and bikes routes and storage at stations.

      If many people are finding it better to drive to ride then that is an inditement on AT’s wider network and upsidedown pricing incentives. For example why on earth is parking at Orakei Station free? Why not charge for the parking and make the train free, if something must be given away?

      The extension of the PnR at Albany didn’t add one more bus rider, so clearly that multi million dollar spend simply incentivised people off the buses and back into their cars. AT are simply wrongheaded about this as a priority. And it is a distraction from all the fixes that are desperately needed around station access. A huge misdirection of money.

      • patrick

        I was thinking there are a few stations that have unused land for park and ride,
        for example Avondale and Takanini, but I would think they would cost more than a million dollars to build. I included Takanini because it is close to a growing population and it has plenty of land around the station.

  • Patrick Mc

    Spend 1 million on Hop cards for all Auckland Council staff to use public transport for a period of time. I’m sure if they have to get to meetings or work on time, etc the improvements suggested above would be implemented.

  • G pradeep

    1 Make a 0800 number for AT customer service
    2 Reduce travel times in inner cites for e.g K rd to britomart , dedicated bus lanes.
    3 Rehaul train routes.fecilitate transfers. 5mts shuttle service britomart to newmarket. Run services west to south. Start other south services from NMkt. Use spare platforms for orakei and GI

  • Adam W

    Here is a simple solution; Auckland Transport go through their list of projects without any consideration around funding from NZTA.
    Once a list of projects exists and has been prioritised, then funding can be looked at.
    And then a bit of courage in saying ‘NO’ to projects which are low on the list but involve funds from NZTA. So motorway projects which don’t actually achieve what is need in Auckland to create the world’s most liveable city are not given priority because of funding from NZTA or from the Government.
    This solution will let to building what Auckland needs, not what others want.

  • OrangeKiwi

    Automatic greens on pedestrian crossings would be great, and for the ones where a long waiting time can’t be forgone: make it more interesting with something playful in the vein of Street Pong ( digitaljournal.com/article/332294 ) I’m sure AUT would have students eager to come up with similar ideas, so it shouldn’t cost too much.

  • SDRidley

    Link the timetable of the 380, 304 and 305 with the Onehunga train so, that you can get off the bus and wait no more than 10 minutes for a train and vice versa. 5 minutes would be nicer but 10 would be better than the current 20 to 30 minutes. And for bonus points make the first 305 arrive at the Onehunga train station from Mangere arrive at 6am.

  • Kent Lundberg

    Bus lanes along Queen St.

  • Charge for parking at PnR, at least at a rate higher than the bus, ferry, or train ticket. Use income to improve station access, amenity, and safety. And communicate it as such, proudly.
    It will may incentive behaviour change towards using bus feeders and will certainly be popular when people see improvements, including security guards. Make it payable with HOP card swipe on exit.

  • Ari

    $1 million monthly lottery for all hop card users. Money to come from parking fines.

  • Greer

    Walking is the cheapest mode of all right? So taking people out of cars and off buses – since they are crowded at peak times – where they live close to their destination and are able to cover the distance on foot seems like the best bang for buck here. Another problem AT has is public engagement and the public not feeling like they are listened to. A map based crowd-sourcing app where people can enter the walking (and cycling?) improvements that would improve their experience that they see daily. It would work like a voting system, the more votes a location gets, say for a pedestrian crossing on some of the dangerous slip lanes around Eden Terrace (which has lots of medium density living ripe for walkers), the higher priority that location is. These would be restricted to low cost changes that will make a huge difference to peoples commutes and will make the city more liveable/walkable (like a simple dropped kerb where one doesn’t exist, there could be a limited list of solutions in the app). This would be quick to implement, with cheap solutions and a feeling of connection between AT and the public. Although I can see how a Council organisation would be scared to actually open up a channel of communication with the people they are there to serve.

  • kane

    Make Fridays free or half price for PT users with hop cards…..

  • Trundler

    How about using one of the first EMUs after Onehunga to run a non stop “flagship” service from Papakura to Britomart in the peak. EMU and infrastructure will be there already (cost = $0), just needs to be heavily advertised in terms of the headline time saving. Could call it the “Flying EMU” or “Flying Moa”. Would there be a better way to get people from their cars and into the new trains? Of course when people then start demanding more fast /semi-fast service we’ll need the 3rd main (which obviously should be used for fast passenger services for a few peak hours during the day and freight for the rest of the time).

  • Brendan

    Turning traffic should give way to straight through traffic at intersections. Foot traffic is traffic.

    In Australia, UK, Europe and Canada turning vehicles must give way to pedestrians going straight. In Auckland we should pass a bylaw, so we can add Auckland to the list and then Auckland will have a chance of beating Vancouver for most liveable city – without this change I don’t see how we have a chance.

    http://www.livingstreets.org.nz/sites/livingstreets.org.nz/files/userUploads/u393/Give%20Way%20Law%20change%20A4.jpg

    See http://www.livingstreets.org.nz/node/4794 for more info.

    • Kent Lundberg

      +1, this would help to simplify our crazy signal timing as well.

    • Martin W

      Desperatly needed, for the million, start at some minor intersections without traffic lights everyone moving in the same direction has right of way over turning traffic, adjust the traffic lights over a longer periode

    • Steve D

      I don’t know how much difference a bylaw would make, even with a publicity campaign. Cars don’t actually have a right-of-way at the moment (although there’s no law requiring them to yield, either). But people driving cars are happy bullying pedestrians out of the road with the threat of bodily harm, knowing that there won’t be any consequences. A bylaw isn’t going to change decades-old habits.

      It might lead to real change if it were a national law change, and properly enforced, and I’d love to see this happen. But if Auckland’s going it alone, I think we’ll need to paint zebra crossings at the intersections to get significant compliance with the law. Which isn’t that prohibitive a cost, but it’d be well over a million to do it across the whole city.

      • Brendan

        Cars do have right of way at the moment – to quote Auckland Transport, “pedestrians must give way to vehicles”. See http://www.aucklandtransport.govt.nz/moving-around/road-safety/PedestrianRoadSafety/Pages/Pedestrian-Rights-of-Way.aspx

        • Steve D

          Auckland Transport are wrong (which shouldn’t really be that surprising, given their track record at getting anything right). I mean, pedestrians are usually forced to give way in practice, due to the fear of bodily harm, but there’s no legal rule one way or the other about who must give way.

          Read the Road Code, which is written rather more carefully with an eye to being accurate, and vetted by lawyers. You’ll notice that it takes pains to give the general impression that pedestrians have to (and should) wait for cars, without ever explicitly saying that they must:

          http://www.nzta.govt.nz/resources/roadcode/about-other-road-users/information-for-pedestrians.html
          http://www.nzta.govt.nz/resources/roadcode/motorcycle-road-code/about-riding/the-give-way-rules.html
          http://www.nzta.govt.nz/resources/roadcode/about-other-road-users/sharing-road-with-pedestrians.html

          If you read the actual wording of the regulations, you’ll see that all the give way rules are clearly defined in terms of “vehicles” and “drivers”, which (from the definitions) excludes pedestrians. There are various rules about using the road: for example, you must use a footpath when walking along a road, if one is available, you must cross at right angles, you must use a zebra crossing, overpass, underpass or traffic lights if there are some within 20 metres, and you can’t “loiter”. But there’s no requirement that you have to yield to cars.

          I can’t give you a citation, since you can’t prove a negative, and in our legal system nothing can be an offence unless a statute specifically provides that it is. But if there were such a rule, it would almost certainly be in the Land Transport Act or, more likely, the Land Transport (Road User) Rule. If you can find it, prove me wrong.

          (There is a general requirement to obey traffic signs, so it’s possible that those occasional “pedestrians must give way to vehicles” signs actually have some effect, but I’m not sure, since they’re not listed as an official “traffic control device”):

          I’m also not saying this is common knowledge! I’m pointing out that laws are only relevant to the extent that they’re known and/or enforced. Everyone knows what a zebra crossing means, and in my personal experience giving way at zebra crossings is something people almost always obey, out of well-established habit – far more often than red lights, filter turns, or stop signs: let alone speed limits. Whereas changing the law alone would probably be followed even less than the current requirement for cars to give way to pedestrians at driveways.

  • Ran Derson

    Give train engineers and managers training from faster colleagues. I’ve noticed some engineers & managers can keep a 6 car DMU to timetable and get to its destination on time – yesterday and this morning for instance. But others simply can’t – so the entire train ends up being 10 minutes late at one end.

    Also Western line drivers should be required to keep minimum fitness standards so that they can turn trains around faster at Newmarket!

  • Kent Lundberg

    Remove motorway-scaled signage littering the city (eg New North Rd/Mt Eden Road). Sell to Hamilton.

  • Eh?

    A marketing campaign at the HOP gates in Britomart in the mornings to remind, nay implore, people that they don’t need to wait for the screen to clear and the doors to shut (a three second process) on the person in front of them before they can try to tag off. I’m imagining a marketing campaign of a few signs and perhaps a short and angry man with a loud voice – around $500.

    Staying at Britomart, with what is left fix the leak in the roof directly above the lower stairs (southern side). This will obviously require half the ediface to be clad in scaffolding and the employment of an earnest looking chap with a high visibility vest and a clipboard – shall we say $999,499?

  • Frank E

    What about painting a median line & some white lines to delineate parking spaces on Lambeth St (between Dominion & Sandringham). Its a bit of a dragstrip at a moment and I think this very cheap will help keep cars to the limit and improve safety as well.

  • Craig Neilson

    Zebra-crossings across or next to stop signs. This would encourage cars to stop at the signs, give pedestrians right-of-way at stressful pinch-points, and reduce the number of people who these roads one-half at a time. Prioritise near schools and where traffic needs calming.

  • Sarah P

    Cycle Cages at Britomart would be good, less than the $1mil. Could easily roll out the Papakura/Onehunga Station cycle cage design.

  • beckyneep

    Buy 1000 bikes and give them to schools. No strings attached.

  • Benidorm

    Reply to Don C (12:51) – “I think OSH would be all over this and just because it works in Canada does not mean it will in Nany state NZ”
    Haven’t these types of bike racks been used for several years in Christchurch (NZ)?
    http://www.metroinfo.co.nz/SiteCollectionDocuments/bikes-buses-brochure.pdf

  • matthew

    Change the quick options on the train ticket machines to places where people might actually want to go – like britomart.

    on the platform ‘where is this train going’ signs in britomart, have a scrol of where its going, not just the desination.

  • The thing I miss most about the new roll out is the elimination of Bus About/Discovery/Family Day passes – until the full integration of the ATHOP system it is going to severely limit my extra travel.
    Secondly more HOP agents need to be announced (I still have no idea less than a week until GO West changes where my local top up agent is apart from the train stations).

  • Shiree

    Make the At Hop ticket/top up machines accessible for blind and vision impaired travellers.

  • JCNZ

    Whatever effective education campaign/tools someone can come up with and implement, targeting:
    (1) staff within the Auckland Transport organisation on the concept of “Customer Service” (really, I can’t believe AT should even be given a lesson on this, but the way they have done many things recently seems to suggest this is greatly needed)
    (2) Auckland’s bus drivers on the the concept of “Customer Service” – attitudes and actions
    (3) bus users – keep to the left if paying cash to allow AT HOP users to board
    (4) greater incentive (monetary or otherwise) for bus users to use AT HOP rather than cash

  • Jon_K

    Two suggestions:
    1) Follow Brisbane and have some services running as “Prepay Only” (HOP card). This encourages people to buy a Hop card, however – There needs to be more places to buy and top up a card!
    2) During the test phase, Hop was working with NFC enabled mobiles (Galaxy S3 at the time). Snapper supports NFC phones in Wlg (for 2Degrees customers only). Why doesn’t Hop get on board (excuse the pun) and offer this option, too?

  • Sailor Boy

    Mark the shoulder along Forrest Hill, and East Coast Roads a cycle lane wherever it exists, the corridor is massive and there are very few parked cars, far less than a million dollars, safety for 100s of cyclists along an easy route.

    Redesign the Hibiscus Coast buses completely to ensure a half hourly bus on the motorway toSilverdale all day.

    Paint bus lanes on Manukau, Dominion, Snadringham, and Mt Eden Roads wherever it is 2 lanes, and extend the hours 7 til 7 minimum?

    Signalise all of the roundabouts in the Albany centre. remove the centreling on all culdesacs.

    4 ideas, probably all less than 1 million.

  • Jonski

    If you tag off between 5 and 30 seconds after tagging on, you made a mistake and want off this service. So reverse the charges please.

  • mb

    I wonder if a study could be done to ascertain the property value of all of the roading and rail land in auckland. If the roads totalled lets say 10 billion, then we could set a cap for all roading in auckland.
    Lets say the cap is 10 billion and the value of roading is also at 10 billion. A road was proposed to be widened and the extra land totalled 5 million bucks worth of prpoerty value. As it would exceed the cap, the powers that be would have to reduce another road somewhere to the value of 5 million worth of land to stay under the cap. Perhaps sell the land. Perhaps widen footpaths. Perhaps pedestrianise some streets etc. Average prices would be used to prevent a motorway in otara being built for a few lanes lost in remuera. Or simply use land coverage instead of cost. However cost hits home harder with voters.
    As a clear number it could be well publicized and become a political debate topic. Should we increase it? Decrease it etc.
    It would make the focus of transport in auckland EFFICIENCY of the roading network rather than just more or wider roads.
    Rail land should also been valued. Certain changes could be made to alignments if current parts of rail lines could be sold to move the line to a more advantageous spot. For example Roading or motorway corridors can be used and current rail land sold off if it is relatively cost neutral and advantageous as many of our current rail stations are in out of the way places.

  • R. Richardson

    Add as many new zebra crossings as possible for $1 million on major Auckland roads going through residential areas. This would make life along those roads more liveable for local pedestrians and act as a traffic calming measure.

  • Patrick Mc

    Install another electronic timetable sign halfway down the final escalator before the platform for boarding the trains. Quite often you miss the first two screens & have to ask staff for assistance as it is hard to read the platform signs for each service. Also the staff monitoring the hop ticket system should promote & sell Hop cards to the public. Could AT have a TV Ad campaign to promote Hop, benefits of CRL & their vision for public. transport.

  • Patrick Mc

    Sorry left out Britomart Train Station for the above

    • Agreed with this. I often change trains at Britomart and I think there needs to be a sign visible from the ‘paid’ side of the gateline which shows which platforms to go to for trains to various destinations. E.g. ‘Next train to Swanson departs Platform 1 at 0925′. At the moment I have to use my iPhone to check which platform I need to sprint to to connect to my next train.

  • Based on my experience yesterday of waiting more than 20 minutes for my bus, making the buses run on time should be a major goal.

    To facilitate this, create a daily report derived from AT Hop data which lists:

    - route number
    - trip number
    - scheduled departure time
    - actual departure time
    - variance

    Report should be ordered by biggest variance descending. Routes and trips consistently in top 50 should have scheduling adjusted.

    Monthly version of this report, along with a count of all late running trips which started more than 2 minutes after scheduled departure, should be included in the monthly Board report.

  • Liam W

    It’s been said already, but boarding all doors on buses coupled with phasing out cash fares is a biggie.

    Also some sort of reconfiguration of the NEX bus stop at Britomart would be dandy – remove the old shelter, make room to board all doors and have tag posts a la train stations.

  • David M

    My thoughts on the improving transport would be as below: (please note that I am from Pukekohe and there are quite a lot of suggestions relating to Pukekohe in the below list – a little bit biased but this is the zone / area that I have the most interaction with but the concepts / ideas can be integrated for other areas as well).

    Being able to purchasing family / weekend passes at all of the station hop machines, (I believe currently they can only be purchased from the 3 main manned stations).

    A 50% discount for all travel using a hop card over the cash ticketed price.

    Allow and sign the larger area next to the Pukekohe train station as a park in ride. Currently I can’t get an answer from anyone as to whether the public can park in this area and not be towed. This would shift most of the on road car parking around the station into this car park area instead of clogging up the roads. (ps this area does not need the expense of tar sealing and parking marked out just signage that it can be parked on), (pps there is already a bridge to the station from this area because of the V8’s – completely underutilised space currently).

    All new street corner up grades should be developed with dropped kerb / pram access crossings. ( the new round about at the corner of Edinburgh street and cape hill road in Pukekohe has none, very unfriendly for walkers / parents / accessibility to wheel chairs etc).

    Another person commented that “Friday tickets should be half price”, I would say Monday would be better as generally traffic on Friday’s currently is a lot less than any other weekday in my experience on PT and on the southern motorway heading to Auckland. Shifting more people for the roads to PT on Mondays would help the general flow across the city a lot more.

    Timetabling express services on the trains like there were a couple of years ago. Stopping at Pukekohe, Papakura, Manurewa, Papatoetoe Newmarket and Britomart. These services used to take 50min from Pukekohe to Britomart, unlike the current services that take 70mins. (these use to be timetabled so they should be able to be incorporated back into the service in some form.)

    Get approval for electrifying the trains all the way to Pukekohe.

    More tag on and off points at the stations.

    Tag on/off points that don’t block penetration walking paths ( take into considerations where they are placed. The one in Pukekohe by the old timber bridge makes people queue and block access for people trying to get to the bridge. Bad design location layout).

    Leaving times at the end of line stations to be a little more flexible. eg the running time from Pukekohe has just been increased by 2 min between Pukekohe and Papakura. Leaving 15 seconds later at Pukekohe (to let the people trying to tag on at the posts get to the train ) will not affect the running time of the service because generally the train stops and waits at Papakura for over 2 minutes anyway. If you miss the train, the next train is a 40mins wait away. Not very frequent running services from the end of the line.

    Drop all ticket pricing by 50% – other city PT tickets are a fraction of the cost of Auckland’s ticket prices for a lot better service. PT pricing should not be priced to be a similar price to taking a car and paying for parking like it currently is. ( people travel just 3 stages into town have said this to me plenty of times)

  • Wayne A

    Note: I abandoned Auckland a few years ago in part due to its terrible PT so I don’t need the HOP card

    1. Have ‘floating’ /fill-in / dynamic buses waiting at Britomart. When I lived in Auckland buses would be delayed from a previous journey, which would cause a lot of knock-on effects. I once thought I missed my once-per-hour bus as it had arrived 5 minutes early.. turned out it was the bus which was timetabled for an hour prior.. of course then I wound up waiting another hour as my timetabled bus was also running an hour late.. on a once-per-hour service!
    So pretty much say Bus A is running late getting to Britomart to restart it’s route, the floating bus instead takes over the route for that run, with the late bus becoming the new floating bus. It might be a logistical nightmare but I’m just putting out the idea, not the implementation.

    2. Spend the $1 million on a legal appeal to change the legislation which stops the Auckland council owning and operating its own bus and train fleet.. cut out Infratil and their ilk. I told people when the original Snapper cards came out to get the AT Hop cards instead because Snapper/Infratil were trying to push their own micropayments agenda rather than provide PT and that it would not end well, and I was right.

  • mnz

    1. Have the raw GPS data that feeds into the “Real time board” system publicly accessible. That way smart individuals can design their own websites/apps with more sophisticated algorithms that give a better indication of arrival times compared to the current system.
    2. Ensure that bus lanes on major arterials (e.g. Dominion Rd, Mt Eden Rd) are continuous as far as possible. I am specifically referring to the ridiculous current state where the bus lanes end at traffic lights (before restarting at the opposite side of the junction). This gaps are small but cause bottlenecks where buses are held back by other traffic and end up bunching together, which causes its own problems in terms of transit times. The lack of bus lanes at the lights probably doesn’t help other traffic either, as some case use the left lane to try to jump the queue at the lights before having to merge again, obviously disrupting the traffic flow.

  • Jamie Walton

    Show each public transport (train, bus, tram, ferry) station’s place in the physical and social fabric of its surrounding neighbourhood through time, by having signage and signboards with informative historical photos of the area (e.g., like at Hobsonville wharf) showing that station in its place in its neighbourhood in yesteryears, to give a sense of continuity to complement (and compliment) a sense of connectivity for the area, showing that that station has been a focal part of that neighbourhood for a long time. This could be a joint venture between the transport and environmental/heritage departments of Auckland Council, and could engage with the local historical societies and enthusiasts in each area to give them some appreciation and raise the awareness and sense of civic pride in each community.

  • Greg N

    $1m suggestion:

    AT bring in a change to all CASH Bus/train/ferry fares – now rounded (up, only up) to the nearest dollar amount – HOP fares stay as they are or drop in price – to encourage HOP usage.

    Furthermore Bus drivers to sell pre-loaded value HOP cards (that cost $10 & $20 and come with $11 and $21 value on them respectively to cover the cost of the next few cash top ups on the card).

    This is so that those who only have $ notes and no coins can pay for their fare easily by buying a HOP card from the driver, then use it to tag on for that trip and from then on.

    AT have to then tell people about the change and but once in place should speed up the cash side of the bus operation as driver hands over HOP (and no change) most of the time for cash fares.

  • Glen

    Ramps. Ramps for access everywhere. Not just for PT access (if there are still train stations, bus stops without them), but for buildings. The number of shops, office buildings etc. without ramp access and with lips to get over to get into them is amazing.

    Ramps are critical not just for wheelchair users, but also for parents with prams, the elderly, people moving large items, people with mobility issues. Anything over half an inch gets in the way and stops people enjoying a surprisingly large part of the city.

    The piece on Campbell Live about wheelchair users’ struggles the other day only scratched the surface, As a new parent, it has shocked me how many even modern buildings are very difficult to access.

    The best part is that ramps (in some cases just a little wooden triangle will do) can be made by anyone at minimal cost. Local community groups, school groups, people doing community service, school leavers, volunteers, prisoners on day release…

    AT could get a LOT of bang for their $1 million, and improve every corner of the city. Ramps please!

  • Caleb

    Better footpaths around albany park and ride, some key routes only have footpaths on one side, and pedestrians have worn massive clay/mud paths in area’s where there should be concrete footpaths. (same goes for those walking to albany mall).

  • jingyang

    I’d like to see large mapboards at each train station and interchange showing the surrounding streets and major landmarks – ideally these should placed near each exit, and be SPECIFIC to that exit. They could also have the locations of local businesses on them as paid advertisers. For example the Onehunga station mapboard could have many of the businesses in the Mall on it – if a business wants to be on the map, they pay a small fee. Pay a student and signmaker/artist and give them a travel pass so they can “travel the line” regularly and keep the boards up-to-date from onsite observations – don’t simply rely on e-mails etc for this.

  • is there really a chance for the million here? Anyway, the benefit the card gives for the transportation is real big help already. The time saved can be converted to millions over time. right? :)

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