Last weekend I had a bit of a moan about the services that get put on for events. This weekend there is expected to be another large event in the form of the NRL match with the Warriors playing the Sydney Roosters at Eden Park. As I’m a season ticket holder so will going along and the good news is that Auckland Transport have put on extra trains on to help deal with the extra crowds. Where I think AT are letting themselves down is with the ticketing.
First I think it is worth pointing out that it is up to the event provider as to whether they decide to pay for free PT travel or not. Some sports, like rugby, do this and it allows AT to offer free PT with a match ticket. I think this is the perfect solution however the Warriors management have decided not to do this. I actually think AT should make this requirement for any event over a certain size i.e. anything that will draw more than 15,000 people, in the same way they require organisers to provide traffic management plans.
Despite the stupid position of the Warriors management, to ATs credit, they then decided to offer a special train fare of $5 return. That means that for anyone travelling further than one stage, it is a good deal. The only problem is this little statement.
Pre-purchase your event ticket from Thursday 28 February from ticket offices located at:
- New Lynn (open Monday to Saturday only)
- Papakura (open Monday to Friday only)
So the only way to get them is to pre purchase them at a station that most of the people going to the event aren’t likely to go to. Even odder is that those with HOP cards need to purchase a paper ticket to get the deal. To me it just seems like AT are making it far more difficult for customers than it needs to be.
While on the subject of HOP. The board were told last month that roughly 60% of trips are made using hop cards but that efforts would be made to increase that level. Likely as part of that, they are now running another campaign to sell the cards to users in a similar way to what they did when the system first launched. They are also once again offering the cards for $5 but for some reason decided to keep things quite, only placing the info online without really pushing it. As such there are only a couple more days