This is the first of what I hope will be a series of short posts on good/bad transport behaviour. The idea is that by “naming” people/companies that deliver good transport outcomes, and “shaming” those that perform poorly, we can create a semblance of public pressure for businesses to pull up their transport socks.
From the outset I should say that these posts are necessarily subjective and somewhat banal: They revolve around me and my mixed experiences in Auckland. But if you have a particularly good/bad transport experience of your own then please email me at stu.donovan-at-gmail.com and I’ll consider your experience for inclusion in future award ceremonies.
Without further ado, my prize for best transport experience of the week goes to:
Big Brands Online – this website sells home appliances and provides free delivery with all purchases. No need to leave home, just click your way to a new fridge and sit back as their delivery trucks bring home the bacon within 1-2 days. Big Brands Online wins the Auckland transport blog prize for recognizing home delivery as an opportunity to cut huge costs (retail space, car-parking etc) from their business model – savings which are passed onto consumers in the form of lower prices and free delivery. May the capitalist planets align to ensure the success of their business.
But at the other end of the spectrum my award for worst transport experience of the week goes to …
The Localist – 2-3 weeks ago I was crossing the intersection of Symonds/Alten Street and I was almost nailed by a red light runner. As the car flashed past in front of me I saw “The Localist” sign emblazoned on the door. I promptly lodged a complaint via the Localist website; three weeks later I have not yet received a response (let alone an explanation) from the company. Upon perusing their website I noted that The Localist is a subsidiary of NZ Post. In their “corporate sustainability” strategy NZ Post state the following mission (which they suggest applies to all their subsidiaries):
“enhance the sustainable growth of the New Zealand Post Group through acting to protect and build the environmental, human and social resources needed for the future.”
I’d suggest that by failing to follow up on my complaint about their driver’s dangerous red light running “The Localist” has in turn failed to meet their self-proclaimed corporate responsibility. It is for this reason that they win my award for worst transport experience of the week.
P.s. Don’t forget to email me with your own transport experiences, good or bad!