About a month and a half ago ARTA launched a tweaked “MAXX website”, which is the front-door for people wanting to catch public transport in Auckland. It’s where you can find out timetables, updates about what’s happening in the system and also use the journey planner to work out the best way to get where you want to go, and the next bus/train/ferry that’ll take you there. At the time there was a fair amount of criticism levelled at the new site – largely on the basis that it seemed to make things worse, not better.
Many of those issues appear to have been sorted out, but from my efforts this evening of trying to work out when the next bus from my place into town is coming, it still seems like some improvement is necessary. Searching for that ride, here’s the “Option 1″ result that I got: So it wants me to catch a bus in the complete wrong direction (one stage) and then catch another bus (two stages) to get into town. Option 2 is to walk it – hardly the best marketing for your public transport system. Option 3 is sensible and probably what I will be doing (if I finish this post quickly enough). I don’t even want to look at what Option 4 is, but somehow it seems to involve three (yes, not one, not two, but three) Link Bus trips.